Privacy Policy – Leo’s Detailing

Your privacy matters to us.
At Leo’s Automotive Detailing, we are committed to protecting your personal data while providing premium car care, appointment-based services, and tailored automotive detailing. This privacy policy outlines what information we collect, how we use it, and how we safeguard your privacy.

1. Data Collection and Usage

We collect personal data when you interact with us, including when you:

• Book a detailing appointment or submit a service inquiry.
• Subscribe to our updates or promotional offers.
• Complete a transaction or request a quote.
• Use our website (e.g., IP address, browser, device details).

2. Purpose of Data Collection

Your data is collected for the following legitimate business purposes:

• Scheduling services and responding to inquiries.
• Processing payments and coordinating service logistics.
• Providing tailored service recommendations and follow-ups.
• Sending service reminders, seasonal promotions, or updates (only with your consent).
• Improving our online experience and customer service quality.

3. Data Storage and Security

We store your information securely and retain it only as long as necessary for our operations. Our systems are protected with encryption, firewalls, and access controls to prevent unauthorized access or loss.

4. Sharing Your Data

We may share your data under limited circumstances:

• With trusted partners (e.g., payment processors or SMS/email providers).
• When legally obligated or in compliance with Swiss data protection law.
• With your explicit consent, for referrals or third-party car care solutions.

5. Cookies and Tracking

Our website uses cookies and tracking technologies to enhance your experience and understand how visitors interact with our content. You may adjust cookie settings via your browser at any time.

6. Your Rights

You have the right to:

• Access and correct your personal information.
• Request deletion of your data.
• Withdraw consent for communications at any time.
• Request a copy of your stored data.
• Lodge a complaint with your local data protection authority.

7. Policy Updates

This policy may be updated periodically. Any changes will be posted here, and the revision date will reflect the most recent version.

8. Contact

For privacy-related questions, please contact us:

📍 Breitenstrasse 84, 4010 Basel, Switzerland

📧 [email protected]

📞 +41 61 567 96 75